FAQ's Page

What do the Aquasana® Faucet Filtration Systems remove from tap water?

The Aquasana® Faucet Filter removes microbiological cryptosporidium and giardia. It also removes lead, TTHM, VOCs, lindane (pesticide), 2,4-D, alachlor, atrazine (herbicide), chlorine (taste and odor) and sediment.See Comparison Chart.

How does the 2 Filter Faucet Filtration System work?

The “A” cartridge… reduces sediment and turbidity first, tiny microscopic particles that can cause cloudiness
and unpleasant tastes and odors in water.
The “A” cartridge also reduces chlorine, the most concentrated and competitive chemical in tap water. This
allows the following stages in cartridge “B” to focus on the more difficult contaminants like lead and synthetic
chemicals.
The “B” cartridge… is where the final stages of filtration take place. Lead is reduced by a complex ion
exchange process that replaces harmful lead ions with healthful potassium ions. This is the most effective method
of lead reduction ever developed and enhances the natural mineral balance of water. Potassium is one of the
trace minerals that gives water a natural spring water taste and a neutral or alkaline pH. Next is the most challenging
and possibly the most important stage, the absorption of synthetic chemicals like herbicides, pesticides
and industrial solvents. (see “Documentation” under the more information link of each product for specific claims)
The “B” cartridge is a 0.5 micron absolute filter that is effective for the reduction of chlorine resistant organisms
and cysts like Cryptosporidium and Giardia, two common water borne parasites that cause flu like symptoms
for most, but can be fatal to small children and the elderly.

To attach my Faucet Filter unit , do I need an adapter?

No, everthing you need to attach the unit to a standard tap that has a screw thread on either the inside or outside of the tap is supplied. It is installed in seconds just follow the easy to use installation guide included.

Should I soak the Faucet Filtration unit filters before inserting them?

No. However, the system does need to be flushed for five minutes to activate the filter media and remove any carbon dust.

Does the Aquasana® Faucet Filtration System remove bacteria from the water?

No. However, it does remove microbiological cysts—cryptosporidium and giardia by mechanical or “barrier” means. These are cysts that are about 3 to 4 microns in size. The filters have been designed with pore sizes smaller than these cysts and therefore act as barriers preventing them from passing through the filter.

How often do I change the filters in the Faucet Filter system?

Filter replacement is essential for the Aquasana® Faucet Filter to perform as represented. Filters should be replaced every 6 months of 500 gallons of water.

Is it okay to use the Faucet Filtration System with well water?

Yes If, the well water is regularly tested to be microbiologically safe.

What is the shelf life of an unused Faucet Filters?

The shelf life of the filters is indefinite as long as it is stored in its sealed bag and has not been damaged. Filters should be stored in a cool, dry place.

Will the Faucet Filters dry up if I don’t use them for a while?

If your Faucet Filter has not been used for several days, you should let water run through the filter for 30 seconds before use, in order to wet and re-activate the system’s filter.

Is it okay to use hot or boiling water in a Faucet Filtration System?

No. Do not filter water that is over 100°F/38°C. Hot water may release some contaminants that could be found in your tap water. Also, running hot water through the unit can severely diminish the system’s filtration abilities. If this happens, you should replace your faucet filters to ensure you enjoy all of filtration benefits.

What are the Faucet Filtration System filters ingredients?

Both cartridges are made with extruded coconut shell carbon, and the B-cartridge is impregnated with BASF® ATS ion-exchange sorbent resin. BASF® ATS powder is a patented high capacity ceramic (titanium silicate) cationic ion-exchanger with high specificity for lead removal from water, even in the presence of competing ions like Calcium, Magnesium as well as other metals.
The A-cartridge is 5 micron absolute, and the B-cartridge is .5 microns absolute, meaning that particles 200 times smaller than a human hair cannot pass through the B-cartridge (human hair is 100 microns in thickness). This allows for filtering out chlorine-resistant parasites, such as Giardia and Cryptosporidia.